Trailmaker customer: Metso aims to be the industry benchmark for sustainability

Metso, a global leader in the mining and aggregates industry, is committed to sustainability as a core aspect of its operations. With sales of 5 billion euros, a workforce of over 17,000, and a presence in more than 50 countries, Metso aims to achieve a net-zero footprint and help its customers reduce their carbon footprints.

"Our goal is to be the industry benchmark for sustainability," says Sami Takaluoma, President of Metso’s Services business. Recognising that impactful sustainability requires collaboration, Metso works closely with its customers. "We co-develop solutions with our customers, focusing on what they need today and anticipating their future requirements," Takaluoma explains. This approach has led to customer task forces with select frontrunner customers, aiming to define and achieve shared sustainability goals.

Metso understands that future success in the mining and aggregates industry will hinge on sustainability. By defining sustainability standards together with customers, Metso aims to build a competitive edge.  

Courage to move in uncertainty

"It's vital to get the movement happening and learn as we go, adjusting the strategy along the way," Takaluoma emphasises. This approach, which contrasts with extensive upfront planning, enables more effective and agile responses to the evolving sustainability landscape. Strong commitment and alignment from the top leadership are essential to drive this movement and achieve meaningful results.

Metso partnered with Trailmaker to analyse and improve their execution power in sustainability. "Without the Trailmaker process, we would still be stuck in debates, unable to progress," Takaluoma says. “Creating the alignment and shared understanding was the really powerful part in the decision-making process.”  

Trailmaker’s Execution Power Index (EPI) was utilised to identify the bottlenecks slowing down execution. Metso's journey towards sustainability is marked by a need to embrace uncertainty and maintain momentum. "Execution power is not at its maximum yet, as we are just beginning this new path," Takaluoma notes. “It requires a lot of leadership and commitment from the whole leadership team to get all the pieces moving.”

27.8.2024